The Average Salary of a Telephone Triage Nurse


A telephone triage nurse is a registered nurse who assesses patients over the telephone and provides assistance by suggesting treatments and recommending health-care providers or emergency services. Telephone triage nurses follow established clinical protocol and policies when assisting patients. estimated the salary of a drug information specialist in May 2011.


  • Most employers require at least an associate's degree in nursing and a state-administered license to practice professionally. Along with education and licensing, telephone triage nurses should have at least two years of professional experience in a clinical setting and, in some cases, experience in a specific nursing specialty area such as pediatrics, emergency care or general adult care.


  • The median salary for a telephone triage nurse is $60,188 per year. The 25th percentile earns $54,834 per year and the 75th percentile earns $66,174 per year. The 10th percentile earns $49,959 per year and the 90th percentile earns $71,623 per year.

Hourly Wages

  • Some telephone triage nurses earn hourly wages. The median hourly wage is $28.94. The 25th percentile earns $26.36 per hour and the 75th percentile earns $31.81 per hour. The 10th percentile earns $24.02 per hour and the 90th percentile earns $34.43 per hour. Average overtime wages are $43.41 per hour.

Additional Compensation

  • Some employers also offer telephone triage nurses a yearly bonus based on personal performance and the organization's revenue. The median bonus is $346 per year. Other types of compensation include vacation time, health-care, disability and malpractice insurance, and retirement savings. The total median compensation package including salary, bonuses and benefits is $85,721 per year.

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