The Impact of Technology on Controlling Functions of Management


Functions of management including planning, organization, analyzing data and making decisions regarding both goals and employee motivation or direction. These functions apply to most management jobs and can affect how successful a manager is. The higher the level of management, the broader functions tend to become, even as managers continue to specialize in particular areas. There are few factors that affect these management functions across the board like technology and technological improvements, especially regarding the development of online communication.


Training is a vital part of many management positions. Managers need to pass standards and experience down to other employees on a regular basis. Thanks to new technological developments, many managers can use online programs to train employees even when they cannot meet them in person. Managers can also organize online databases of training information for employees to use whenever they need to. This is known as e-learning, a rapidly growing field with many different facets that is changing the way many organizations train employees.

Field Communications

Managers must often be in direct contact with employees to give them updated information or instruction on their current tasks. This is especially true of sales managers and other positions where action is important and decisions can affect the success of the business. Technology has allowed these managers to communicate effortlessly with employees across long distances through mobile applications. Sales teams can now talk to managers in the field and also send relevant documents by text, instant message and email through their phones.


Collaboration is one of the key aspects of cloud computing in service-oriented businesses. Once managers had to gather teams together and pass documents around from person to person to receive input. Now employees can all log into a single program, work on a document at the same time and send it along to the next step. These programs contain detailed log-in information so managers can trace mistakes properly and correct problems with greater accuracy.

Data Analysis

Technology has revolutionized the way that managers analyze data and make decisions based on it. Computer applications can now immediately produce results on sales, marketing plans and the business's relationship with consumers whenever managers want the information. Data management systems are more complex and more intelligent than in the past. More and more managers are using online systems to track not only their company but also their competitors and to learn what consumers are saying using applications like Twitter and Facebook.

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