Toll-free numbers allow people to make phone calls across the country without accruing long-distance charges. There are also those that are accessible to people calling the country from international locations. When someone calls a toll-free number, the call is routed to a local telephone number where the call recipient is located. It enables a caller coming from any state, and sometimes another country, to reach a destination phone with ease.
All toll-free numbers begin with any of the three-digit codes "800," "888," "877," "866" or "855." This code allows people to readily determine if a particular number is actually a toll-free number. For a U.S.-based toll-free number, the caller includes the U.S. country code "1" prior to the toll-free number's three-digit code. These three-digit codes are not interchangeable. This means that the seven-digit phone number that follows a particular code would be an entirely different phone number when another three-digit code is used with it.
Businesses widely use toll-free phone numbers to allow clients and customers to reach them without getting charged for the call. This is because the business, as the toll-free subscriber, pays for the service. This makes a toll-free number a useful business tool as it allows a client, customer or even company employees to conveniently call the company. The number also makes it easy to provide a single number to direct callers to specific offices and departments, which typically include customer service, sales, technical support, billing support, disputes and complaints, marketing and product inquiry.
Aside from its use among businesses, a toll-free number can also be obtained for personal use. Parents can still find the practicality of obtaining toll-free numbers for their children and even other family members living out of state or even out of the country. This way, family members can make calls without the need for a collect call. A toll-free number serves as an alternative to making long-distance calls, which entail expensive long-distance charges.
Toll-free Vanity Numbers
Toll-free vanity numbers are best used by businesses for branding and direct response purposes. As a customized "phoneword number," it allows callers to easily remember the exact toll-free number to dial because it spells something and means something related to the company being called. Examples of conveniently recognizable toll-free numbers include 1-800-FED-INFO, 1-800-FLOWERS and 1-888-NEW-CARS. Apart from providing easier memorization of the toll-free number, it also serves as a form of advertising because it can be easily incorporated in the business's print, TV and radio commercials as well as flyers, brochures, billboards and websites.
- Federal Commissions Commission: What is a Toll-free Number and How Does It Work?
- TollFreeNumbers.com: How Do Toll-free Numbers Work?
- TollFreeNumber.com: How Our Toll-free System Works
- 800Numbersinfo.com: How Does It Work?
- VOIP.com: Toll-Free Number Overview
- Federal Trade Commission: Facts for Consumers - Toll-free Telephone Number Scams