A receptionist is an office worker who performs many different types of duties depending on the company. She is usually an employee who sits at the company's front desk and receives phone calls and directs visitors of the business. Many times, the receptionist is the first person a visitor to the business meets.
One primary duty of a receptionist is answering the phone. Depending on the size of the company, there may be several different lines he is responsible for answering. The receptionist must direct and transfer phone calls appropriately, and handle answering as many questions as possible. He may also be in charge of arranging appointments and taking messages.
A receptionist is often responsible for sorting mail each day. When it arrives, she sorts and distributes it appropriately. She is also likely to receive all outgoing mail. When this occurs, she must process the mail and ensure that it is ready to be mailed and then she must mail it. In addition to this, she may also be required to prepare small packages to send out.
The receptionist of a company is most likely the first person a visitor will see. The visitor checks in with the receptionist to find answers to questions or to let him know that she is there for an appointment. The receptionist is in charge of directing visitors to the right employees and he also ensures that the visitors have scheduled appointments.
Many receptionists may also be responsible for completing various types of computer activities. She may have to input documents, type letters, send letters or create spreadsheets. Knowledge of sending and receiving faxes is also important for a receptionist. When the company receives faxes, it is typically the receptionist who sorts and distributes them accordingly.
A receptionist must be well-organized and able to handle multiple tasks at once. He must be an efficient and friendly person and must possess strong office skills. Receptionists must also be well-informed about the company, how it operates, and what each employee is responsible for.
- Photo Credit Hemera Technologies/Photos.com/Getty Images
Receptionist Organization Ideas
Successful receptionists are able to gracefully manage multiple tasks while giving a positive first impression of their companies to guests, visitors and...
Job Description of a Receptionist
A receptionist is an employee that is trained to help an office establish and/or maintain a professional relationship with patients, visitors and/or...
How Should a Receptionist Handle an Unhappy Visitor?
The receptionist's role is to greet and welcome visitors. At times a visitor may be unhappy due to receiving poor service or...
The Advantages of Getting a Receptionist to Work in a Team
Lots of businesses would not survive without their receptionist. The receptionist is an integral part of your team, so it's important for...
Function of a Receptionist
If you are interested in pursuing a career within the administrative field, one option to consider is being a receptionist. Receptionists work...
Office Receptionist Duties
Office receptionists serve as the front line in any good workplace. They are often the most public face of the company, and...
Receptionist Duties & Responsibilities
A receptionist is an important part of any business or company. Receptionists have a variety of clerical duties in addition to running...
What Are the Skills Needed for Receptionist Jobs?
The receptionist provides support to executives, management and office personnel in a company, while also assisting customers and clients. Over the course...