The Workforce Investment Act (WIA) Program in Florida


Adult job training, vocational rehabilitation and literacy are objectives addressed through the Workforce Investment Act passed by Congress in 1998. The WIA outlines the use of One Stop Career Centers to manage employment services and WIA training grants in Florida and the rest of the U.S. Florida began its WIA program in 1999 by combining its own efforts implemented in the Workforce Florida Act passed by the Florida legislature in 1996.

Agency for Workforce Innovation

  • Florida places the WIA program under the management of its Agency for Workforce Innovation. The WIA program is listed by the agency as a workforce service and counted as one of many programs offering employment assistance and career building services in Florida. Florida offers the WIA program and other workforce services to the public via its One Stop Career Center locations. The Office of Workforce Services manages support services for the WIA mandated One Stop program.

Finding a One Stop Location

  • There are 24 regional workforce related boards and close to 90 One Stop Career Centers in the Florida area. The Agency for Workforce Innovation provides contact and location information for each region and each region's One Stop locations. Additionally, the Department of Labor's Employment and Training Administration provides a central career service called the Career One Stop website that includes a search tool to locate a One Stop Career Center in Florida or any other state or territory in the U.S.

WIA Eligibility

  • The WIA identified three separate groups eligible for services through the Florida One Stop program. These groups are dislocated workers and adults or individuals 18 or older and youth ranging in age from 14 to 21 years of age. Youth between 18 and 21 years have the option of receiving aid as a youth or an adult or both according to the discretion of the case worker assigned to them.

WIA Services

  • The Florida WIA application process is broken into three service levels: core, intensive and training. Core services are available on a self-service basis to anyone needing employment assistance and include job referrals, skill assessment testing and help locating unemployment and welfare services. Intensive services include direction on writing an employment plan, career planning and case management by a trained case worker. Training services occur after intensive services are completed and the case worker offers a training program to increase or update the skills of the worker.

Choosing a Training Provider

  • Florida uses the WIA and the requirements set forth to determine which providers qualify for WIA training. A search tool listing all Florida WIA training providers is available through Florida's Agency for Workforce Innovation website. Once a case worker has approved an applicant for training, the applicant chooses the training provider most convenient for them. Training is paid for through a voucher system that is initiated by the case worker.

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