Like all tellers, head tellers provide customer assistance at teller windows and at drive-through banking locations. They also assist managers with overseeing the work of other tellers. They train and coach new tellers in processing routine transactions and in providing information to customers about products and services with the goal of creating new accounts. Most head tellers earn at least $13 per hour as of 2009.
The U.S. Bureau of Labor Statistics does not categorize tellers by experience in its salary data, but rather provides salary information for all tellers combined. As of May 2009, the average salary for all tellers was $11.91 per hour, or $24,780 per year. The median salary, or the number at which half of all the salary figures are lower and half are higher, was $11.53 per hour, equaling $23,980 per year. The middle 50 percent of tellers were earning $10.10 to $13.59 per hour, or $21,010 to $28,260 per year, and the top 10 percent had hourly wages of $15.63 and higher.
Salary Range for Head Tellers
The median salary for head tellers as of March 2011 is $31,064, as determined by Salary.com. That translates to about $14.90 per hour. The middle 50 percent of head tellers was earning $28,332 to $34,184 per year, or about $13.60 to $16.40 per hour. The bottom 10 percent had salaries at or below $25,846, and the top 10 percent were earning at $37,026 and higher per year.
Salaries for head tellers vary throughout the country. Head tellers in Harrisonburg, Virginia, have a median salary of $27,429 per year; in Bismarck, North Dakota, $28,454; in Boise, Idaho, $29,200; in Gary, Indiana, $29,697; in Kansas City, Missouri, $30,473; in Atlanta, Georgia, $31,126; in Visalia, California, $31,256; in Framingham, Massachusetts, $34,698; and in Anchorage, Alaska, $35,444. The median salaries for head tellers in Framingham and Anchorage rank in the top 25 percent nationwide, and the median salary in Harrisonburg is in the bottom 25 percent.
Although employment growth in the teller occupation is likely to be slow, job opportunities should still be favorable, according to the U.S. Bureau of Labor Statistics. Turnover is high in this profession, and work is increasingly available in newer branch offices that are open longer hours.
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