Duties & Responsibilities of Service Crews


Service crews come in a variety of industries. Any industry that provides a service as a product utilizes a service crew to complete the job. A group of coworkers that work as a group or team is considered a service crew. Most service crews work in the construction industry or a related industry such as installing products, making repairs or cleaning.


  • Service crews get most of their training on the job from a more experienced crew member. Some service crew members must have a continuing education degree or state license in the field of service involved. A high school diploma or GED is required by most employers before being eligible to work on a service crew. The service employer sets the training guidelines and requirements for specific service crews.

On Call

  • Service crews are on call for a designated period of time. Firemen, for example, generally work 24 to 48 hours on call to respond to fires. The firemen are also a good example of a service crew. A company or business that offers 24-hour service requires an on-call service crew, such as those who perform emergency repairs to high-powered electrical wires.


  • The Bureau of Labor Statistics breaks service occupations up into six different categories. Health care support, protective services, food-related industries, maintenance, personal care and general service occupations cover most of the service crew job categories. Health care support includes nurses, therapists, aides and dental workers. Protective service crews include firemen, law enforcement personnel and security guards who work together to patrol and protect the public. The food industry has a host of service crew jobs from the wait staff to the kitchen help. Maintenance service includes any crew working together to install or repair products sold by a business. The personal care industry includes service crews that work together to provide bodily care, personal grooming or animal grooming.


  • The salary varies greatly among service crews and service crew members, but the more skills required to work in the service crew, the higher the salary. The Bureau of Labor Statistics reports that the average hourly salary of a private service industry worker was $21.83 as of 2009. The lowest-paid service worker made about $15.40 an hour, while the highest-paid service crew member made more than $30.00 an hour. The amount of training, state licensing requirements and experience required all play a role in the starting salary of a service crew member.

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