Claire's is a chain of trendy accessory stores that caters to pre-teens ages 7-12 providing "what's hot" in accessories and jewelry. The stores carry all kinds of accessories including hats, scarves, handbags, jewelry and cosmetics. Although the market focus is on young girls, Claire's carries jewelry that appeals to women across the ages. Some Claire's stores offer ear piercing services in their store from a certified piercing professional. Assistant managers at Claire's have many duties to help the store run smoothly.
The assistant manager at Claire's accessory store is responsible for taking over the duties of the branch manager in her absence. This includes managing and controlling the overall operations in the store. The assistant manager becomes the "acting store manager" in the absence of the branch manager.
Managing Sales Associates
The assistant manager provides guidance and manages all sales associates. He also trains new sales associates to properly assist customers and teaches them the guidelines and rules that need to be followed when working for Claire's. They also organize new employee orientation and training activities for new hires.
Productivity and Customer Service
The assistant manager at Claire's is responsible for ensuring that the sales associates are assisting the customers. A sales associate should provide product information to each customer and suggest new products to the customers.
Assist Branch Manager
The assistant manager is responsible for assisting the branch manager with all duties pertaining to store operations and employee management. They will help ensure that the store is meeting sales goals and customer service standards. He may also need to assist with scheduling, inventory and piercing procedures.
Sales and Cash Registers
Balancing money from cash registers and printing sales figures at the end of the day is another responsibility of the assistant manager. When the assistant manager is closing a store they are responsible for making sure the sales figures are correct and that the cash registers are counted correctly.
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