Workplace Training Methods
No matter what level of experience a new employee possesses, some level of training is necessary. The level and manner of training depends on the company in general and the job in particular. A company can implement one or more of several methods. Training can be accomplished through instruction, supervised performance, peer training or self-training.
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Instruction
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A common method to train employees is through instruction. Instruction can be one-on-one, in a group or via teleconference. The trainer outlines the job responsibilities and functions. He then goes into depth on how to perform them. Usually, he finishes with the expectations for the trainees. He will supplement the presentation with handouts and visual aids such as videos or diagrams.
Observation
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A more hands-off approach is through observation. The trainer gives an overview of the job functions and sends the employee off to perform it. The trainer will observe the employee as she performs his job, stepping in where necessary to make corrections. The trainer will review the work at the end and give the employee notes on her performance.
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Peer Training
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Often, management will pair a new hire with an experienced employee with the same job description. The trainee will accompany the employee as he performs his job. The experienced employee provides guidance and instruction. After observing for a period of time, the trainee will step in and perform the job. The experienced employee will observe the new employees performance and offer notes and further instruction if necessary.
Self-Training
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While not as common as other methods, sometimes management will let an employee learn on her own through the job. Usually this method involves detailed instruction manuals and e-learning tools such as visual presentations, test databases and interactive workbooks. Management remains hands-off for the most part, stepping in only if issues arise.
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