Whether a person works as a health service manager or an assistant administrator, certain skills are required to operate a health care business. Medical administrators oversee staff during the daily tasks of planning and coordinating health care. While large facilities use administrators to handle each medical unit, smaller health care operations may consolidate tasks. Lower-level positions in medical administration include ward clerks and medical transcriptionists.
Medical administrators require knowledge of finance to manage a health facility's budget. An administrative medical assistant must supervise the bookkeeping to ensure that transactions are properly handled and recorded. Basic knowledge of medical billing codes is required so that the physicians' medical services are appropriately billed to insurance carriers and others.
Upper-level managers working in medical administration must have good leadership skills to motivate and supervise activities of nurses, physicians and other medical staff. Clinical managers oversee certain areas in the medical facility, such as the surgery, nursing and therapy departments. These administrators must be able to communicate with all personnel to ensure that the health center offers the best of care to all patients and addresses any issues promptly.
Workers in medical administration must have the necessary computer skills to understand and input patient data. Patient records must have the accurate information for billing purposes as well as follow-up information for continued care. Those who work in medical administration, such as ward clerks, should possess data entry skills to process medical forms such as outpatient discharge documents. Other staff include medical transcriptionists who transcribe post-surgery medical summaries.
For basic positions in medical administration, such as medical transcriptionist, candidates typically attain an associate degree in medical terminology or receive on-the-job training. Jobs in clinical management require a master's degree in health services administration, public administration or business administration. For specialized positions in smaller health facilities, people should have at least a bachelor's degree in health information management.
- United States Bureau of Labor Statistics: Occupational Outlook Handbook, 2010-11 Edition - Medical and Health Services Managers
- United States Bureau of Labor Statistics: Occupational Outlook Handbook, 2010-11 Edition - Medical Assistants
- State of California Employment Development Department: Labor Market Information --- Ward Clerks (Medical)
- United States Bureau of Labor Statistics: Occupational Outlook Handbook, 2010-11 Edition - Medical Transcriptionist
- Photo Credit Comstock/Comstock/Getty Images
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