Employee selection and training are closely related. Finding the right person for your job opening is vital to the success of your organization. Training that person for her job assignment is also extremely important for everyone's success. Because both actions are critical tasks for your company, training employees how to hire and train must be high on your priority list. Reducing turnover begins with the hiring and selection process.
Selecting and hiring the best employees is a difficult assignment. To be successful, you must have an outstanding system in place. The process begins with selecting the best recruiting source for your needs. Some companies use outside recruiters, while others handle recruiting internally. Once candidates are identified, a solid screening system must be in place to choose the right people to interview. During the interview, behavioral questions, questions that require candidates to describe specific actions they have performed, yield the best results.
Properly training employees is a key success factor for your organization. Good training ensures that every newly hired associate receives an orientation to his job and initial skills training for that position. Training should be designed using a systematic instructional development model. Once designed, training must include actual practice using the new skills. Skilled trainers first demonstrate the new process and then assist the trainee as she practices. A final activity, where the employee works on the task while the instructor observes, completes the training module.
Training for Hiring Skills
An outstanding hiring process does not happen by accident. Training for employee selection is necessary. The training program begins with learning how to use the many recruiting tools available. An understanding of the laws and regulations for selection and interviewing also needs to be taught. Questioning and listening skills must also be an important module in your training. Making the hiring decision, especially as it applies to your organization, must be an important piece of your training program.
Making the Process Work
An excellent selection and training process is essential for the long-term success of your organization. Bringing qualified and talented new employees on board ensures the continued growth and future success of your company. Clear expectations for how to hire and train must be understood and applied by everyone who does those jobs. Routine follow-up on the process provides feedback and ensures that all expectations are being met. Regular meetings with new hires are an extremely valuable tool and provide useful insights into your company's operations.
- "Management of Organizational Behavior"; Paul Hersey and Ken Blanchard; 1982
- "Corporate Cultures"; Terrence E. Deal and Allen A. Kennedy;1982
- "Good to Great"; Jim Collins; 2001
The Significance of Employee Selection
Selecting the wrong employees can lead to all sorts of problems down the line. For instance, employees may fail to perform their...