The Skills Required to Be a Good Training Manager
If you want a job as a training manager or your company wants to hire a training manager, first understand the skills required. An effective training manager can help a company improve profits by increasing productivity and by raising employee morale by providing learning and job growth opportunities. A training manager can also help a company enter new markets.
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Sales Abilities
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The training manager must know how to persuade upper management to support his efforts. He must also persuade department managers to allocate training time for his staff. In addition, the manager must proactively promote his department's efforts and programs to get continued support and resources for the department. He has to be both a salesperson and a diplomat promoting his department since not all department managers recognize the importance of training.
Consultative Skills
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Since training must service the needs of other departments, the manager must have the ability to review the current skill sets of other departments, current and future needs of those departments and recommend how those needs will be addressed.
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Supervision
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A training manager must be good at supervising others. The manager must know how to effectively plan the work of her department and oversee the work to make sure it is completed on time and on budget. She must have project management skills.
Listening
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A training manager must be a good listener to understand and interpret the training needs of different departments and to develop training material that meets the needs of the company.
Writing
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Developing training material requires writing easily understood and complete course content. The manager may be required to write some of the material herself and to review material written by staff to make sure it is clear, complete and grammatically correct.
In addition to course material, the manager must excel at writing proposals for training programs and communicating with the departments served by her department.
Verbal Presentation Skills
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The training manager must be a good speaker and have the ability to review the presentation skills of his staff to advise them about how to improve their presentations.
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References
Resources
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