Various Types of Business Letters
You may be asked to write various types of business letters for your company. The letters are often written by the communications or human resource department. While a company can write any type of letter needed for a given situation, there are some standard letters that are used on a regular basis.
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Appreciation Letter
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An appreciation letter is written by a company worker to someone who has contributed to the company in some way, either by performing some work or by donating money to the non-profit organization. An appreciation letter is a formal way of thanking a person for contributing to the business and letting the person know that the help is greatly appreciated.
Complaint Letter
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A complaint letter is written to inform someone of a complaint the business may have. This could be to the manufacturer of a supply or tool the businesses uses to produce its product or services. A complaint letter outlines the specific order or issue in question, what was expected and how the company expects the issue to be fixed by the manufacturer. These are often written to inform a business of poor service, so the business is aware of the issue and can do what is necessary to address it.
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Formal Invitation
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A formal invitation is used to invite businesses, prominent individuals or customers to big events, either hosted by the company or local events that may be industry-related. The invitation outlines what the event is for and what guests might get out of the event. Formal invitations are written with the purpose of marketing the company or company involvement in the community.
Apology Letter
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An apology letter is written to a consumer who may have had a bad experience with a product or service, or may have received a faulty or broken product. The letter will often provide the company's apology, along with a new product for the customers. Some businesses also provide a discount for the customer for future purchases.
Letter of Recommendation
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Employees may ask the business owner for a letter of recommendation. A letter of recommendation is a document written by the owner that highlights the employee's achievements in the business and provides the employer's opinion of the worker. This type of letter is often used by an employee to get additional or new jobs in her field or industry.
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