Jobs in Hotel Resorts
A friendly manner and communication skills are important for many hotel resort jobs, as resort staff frequently interact with guests. Many of these jobs are entry level requiring a high school diploma, but offer room for advancement or salary increases, plus tips.
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Bellhop
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Bellhops in hotel resorts show guests to their rooms and carry luggage for them, as often give them information about what they'll enjoy doing at the resort. They earn an average of $9 per hour but can make between $10,000 and $30,000 annually with tips, since guests frequently tip them, say Jennifer Bobrow Burns and Joseph A. McInerney in "Career Opportunities in Travel and Hospitality."
Reservations Staff
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Reservations staff book reservations for guests, check guests in and out, and answer questions. The reservations manager hires, trains and supervises the staff in this department. The manager may need a bachelor's degree in hotel management or a related field, and typically makes between $30,000 and $60,000. Other staff often start at minimum wage or slightly above.
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Culinary Staff
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Hotel resorts also need excellent chefs, prep cooks, bartenders and wait staff. Head chefs may need to have graduated from a culinary school, or have a strong track record of previous jobs. She can make between $60,000 to $125,000, or even more at high-profile resorts. Lower-level cooking and serving jobs might be entry level positions, although a large resort will often require experience.
Marketing Director
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The marketing director determines the target audience to market to, and develops and implements marketing strategies. He must conduct extensive research and frequently collaborate with other managers at the resort while forging outside connections with groups such as travel agencies when beneficial. He may need a bachelor's degree in marketing, and can make $120,000 and up at luxury resorts.
Housekeeping Staff
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Housekeeping staff clean guest rooms and common spaces, and often start at minimum wage or slightly above. The head or executive housekeeper manages the housekeeping department, monitoring and scheduling staff and ordering supplies. Executive housekeepers can make $70,000 and up at larger resorts, with typical salaries of executive housekeepers in general ranging from $40,000 to $50,000.
Spa Staff
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Spa staff give facials, massages, pedicures, and other beauty and wellness treatments. The manager oversees staff, décor, food options and programs, and can earn between $30,000 and $80,000. A masseuse can earn $20,000 to $40,000 and up.
Landscaping and Maintenance Staff
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Landscaping staff plant and tend to gardens, mow lawns and may install structures like pathways and walls. Maintenance workers repair problems such as plumbing or broken machinery and check on the structural soundness of buildings. Entry-level workers may earn minimum wage, although more experienced workers and those at high-end resorts often earn more. The director of engineering may oversee them in larger resorts, and he can earn between $35,000 and $65,000, or more at prestigious facilities, say hospitality authors Bobrow Burns and McInerney.
General Manager
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The general manager usually needs at least a bachelor's degree in hotel management or hospitality, and prior hotel experience. She oversees all the hotel's departments. In 2008, the average salary of all hotel managers was $45,800, although the topn10 percent earned over $84,270, the Bureau of Labor Statistics says.
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References
- Photo Credit Resort image by Pinhole from Fotolia.com
