An admin, or administrative, manager plays a key role in the effective running of an organization. Usually overseeing a team of administrative assistants, she provides administrative support across the organization, dealing with the tasks of editing, typing, mailing and filing. She is effectively responsible for maintaining the information a company produces about itself--regarding products, staff, sales and expenditure of the company.
The admin manager and her team produce, edit and send all written documentation relating to the organization. She must ensure that all documents are well-written and presented according to company standards. She must have an excellent eye for detail to ensure delivery of consistent information. The admin manager must also maintain a current, comprehensive filing system (increasingly done on computers) of documents concerning the company, both sent and received.
An admin manager must manage her team of administrative assistants effectively, ensuring high standards of work. She will chair regular meetings to brief her staff on activities, delegate tasks appropriately and manage each individual's output. She will be responsible for appraising and disciplining the members of the administrative team, and may take on recruitment duties, sometimes liaising with outside temping agencies, always operating within the legal framework regarding equal opportunities and diversity policies. She will also organize meeting spaces for staff from other departments as requested.
An admin manager must also run her office. She is responsible for devising its layout, ensuring that it is adequately equipped. She approves equipment and other office purchases within a budget agreed with senior management, and updates health and safety measures as required. The admin manager will also be charged with the improvement of existing administrative procedures and devising new, more effective ones, such as record management.
An admin manager will respond to requests of an administrative nature made by other departments, generating documents or extracting files. She will also write reports for senior management on topics such as finances, service development and staff performance. She will provide staff training as required and respond to inquiries made by outside agencies, such as customers.
Pay and Conditions
An admin manager can expect to work the standard 35- to 40-hour week, attending the office during business hours. As a member of the management team she will be expected to work additional hours as required. She may also be asked to attend conferences and training sessions either within or outside of work hours. As of May 2009, the Bureau of Labor Statistics lists the mean annual salary for an administrative services manager at $81,530.
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