New Employee Questions & Answers
Hiring and training new employees can be a challenging task. New employees need lots of attention and care in their first days and weeks to ensure they assimilate to their new corporate culture, feel comfortable in their new positions and begin to get to know their environment and co-workers. If you are in charge of training a new employee, be prepared to answer many common questions and inquiries.
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Benefits Questions
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Some of the most common new-employee questions involve benefits. These types of questions may pertain to when health insurance benefits begin, how much money will be deducted out of a paycheck and who can be covered as dependents. These types of questions are usually best answered by a representative from your human resources department. Other types of benefits questions include inquiries regarding vacation time and scheduling, retirement plans and company stock-sharing plans.
Technology Questions
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Most organizations give their employees company email accounts. New hires will most likely have several questions regarding how to gain access to their new accounts, as well as questions about the internal company software or database programs. These types of inquiries may be answered by their direct manager or by a representative from the IT department. Other types of technology questions may include those regarding the company Internet policy, as well as, "Which printer do I work with?"
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Daily Life Questions
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New employees typically have many questions about daily work life and routines. Be prepared to answer questions about dress codes, parking and breaks. Other common questions may include, "Where can I eat for lunch?" and "How do I gain access to the company gym?" Another popular question is, "When do we get paid and how do I set up direct deposit?" The direct supervisor can answer these types of questions.
Orientation Questions
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Many organizations offer some type of orientation meetings for new employees. In these orientations, new employees typically fill out new-hire paperwork, including tax and employment eligibility forms. Some employees will have questions regarding these forms, such as, "What withholding amount should I put on my W-4 form?" For these types of inquiries, direct your new employee to the Internal Revenue Service website to learn more about what the withholding amounts will equate to in a specific situation. Let your new hire know that the amounts can also be changed at any time. Other common orientation forms include company confidentiality agreements and background check authorizations. Be prepared to answer specifics on these types of forms as well.
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References
- Photo Credit business colleagues image by Vladimir Melnik from Fotolia.com
