Are the Cover Letters and Applications Different When Applying for a Job Online?

Traditionally, resumes, cover letters and job applications have been typed and submitted via regular mail. However, some companies now request these documents via email or through an online submission form. In this case, your cover letter and application will be formatted differently than they would as a hard copy.

  1. Versions

    • The Riley Guide website lists four types of resume versions you should prepare to accommodate any requests the company might have. The versions apply to both cover letters and applications. The first is the traditional print version, which includes a printed application form from the company. The second is a scannable version, which should not include any graphics or design elements. The third should be saved in "plain text" or "text only" format, and is used when the company requests you copy and paste your cover letter and application information into an online form. The fourth is an email version, of which the resume itself, as well as the application submission, should be text-only copies. Paste the cover letter in the body of the email.

    Cover Letter Differences

    • The body of your cover letter will be the same regardless of whether you are submitting it via mail or online. However, the format is slightly different. Whereas a hard copy cover letter features a header with your contact information and an inside address prior to the salutation, an online cover letter begins with the salutation. The inside address is omitted entirely, and your contact information, including your address, email address and phone number, should be beneath your name after the closing salutation. The subject line must clearly state what position you are seeking and should grab the attention of the employer receiving the email or searching the database for applicants.

    Application Differences

    • A traditional job application may be handwritten or typed, and generally asks for personal and professional information, as well as some assessment questions. While an online application may be no different, some employers take advantage of technology to add new features. For example, once you begin the application process, you may be timed or have a time limit for certain questions. Other companies are using what's known as "employment kiosks," which may be on site and require applicants to fill out the application on the same computers so as to ensure fairness and consistency.

    Rules and Tips

    • According to The Riley Guide, paste all information into the body of an email unless an attachment is specifically requested. Opening an attachment takes extra time and may cause an employer to skip over your email. Every company has different and specific rules, so reading all instructions prior to submission is vital in making the right impression.

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