Your Kenmore gas stove has an ignitor on each burner that sparks to light the gas into a flame. When that spark doesn’t happen, it can be as a result of anything from an absence of the required gas or electric services, to a malfunctioning ignitor. Kenmore’s customer service department can help with scheduling service calls or providing the parts needed to fix your stove.
If your Kenmore gas stove won’t light a flame, there may be no gas to spark into one. Natural gas or liquid propane gets to your unit through the gas line connected to the gas valve. Make sure your stove is connected to the gas valve and that the valve is open. If it is, check that your gas service is active and you’re not experiencing an outage.
The other utility service your Kenmore gas stove needs is electricity to run your ignitor, which creates the spark that lights the gas. Check that your stove is connected to a working electrical outlet and that the fuse or breaker associated with that outlet is working normally. If it is, verify that the electrical service to your home is active.
Another reason your ignitor may not be sparking to light the burners could be that it’s faulty. Your ignitor could have a short in it or just be malfunctioning from years of use. You can remove the faulty ignitor and install a new one. This process can vary, depending on your model of Kenmore stove, so check your service manual for specific instructions.
Whether you know what’s wrong with your gas stove or not, Kenmore customer service, at 1-888-396-5295, can help you. Remember that if your unit is under warranty, working on it yourself can void that warranty. So, contact Kenmore customer service to set up a service call. If you don’t have a warranty, you’re free to fix the faulty ignitor yourself, but you’ll need the correct part for your model. You can order it, as well as your model’s service manual, through Kenmore customer service.
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