The Salary for a Service Delivery Manager
If you're experienced in business management, sales, dispatching or shipping and receiving, you might be a good candidate for a job as a service delivery manager. A service delivery manager networks with customers and clients to assess and determine specific business service needs, participates in the hiring of delivery personnel, organizes training and scheduling and supervises customer service, sales and delivery teams.
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Broad Statistics
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In May of 2010, the mean annual wage for first-line supervisors of transportation and material-moving machine and vehicle operators was $54,950, or $26.42 hourly, according to the United States Bureau of Labor Statistics. The lowest earning 10th percentile of service delivery managers earned $15.44 per hour, or $32,110 annually, while the 90th percentile made $39.01 per hour, or $81,140 annually. The 50 percent median of all workers surveyed reported earning $25.34 hourly, or $52,720 per year.
Industrial Variances
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The particular industry you're employed in makes a significant impact on how much you might expect to earn as a service delivery manager. For instance, professionals working in fields such as general freight trucking, grocery and related product merchant wholesalers, and waste collection reported earning about $26 per hour, or $55,000 annually, in 2010. During the same period, those employed in support activities for water transportation and pipeline transportation of natural gas made $35 to $37 per hour, or $74,000 to $78,000 annually. The highest earnings were reported by federal executive branch workers, who made $47.38 hourly, or $98,540 per year.
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Regional Variances
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Geographical location also affects your earnings as a service delivery manager. The lowest paying regions for workers in 2010 were Laredo, Texas, and nonmetropolitan areas of southwest Mississippi, in which salaries between $19.59 and $20.99 per hour, or $40,750 to $43,660 annually were reported, according to BLS. In Grand Junction, Colorado, and nonmetropolitan areas of Far Western North Dakota, salaries ranged between $36.56 and $37.79 hourly, or $76,050 to $78,610 per year.
Entry Level
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Truck drivers and driver sales workers with expansive experience and favorable employment histories often advance to positions in service delivery management. According to BLS, the mean hourly wage for truck drivers and sales workers was $13.02, or $27,070 per year. The lowest 10th percentile of workers reported earning $7.69 per hour, or $16,000 annually, while the 90th percentile made $21.80 per hour, or $45,340 annually. The 50 percent median of professionals reported earnings of $10.84 hourly, or $22,540 per year.
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References
- U.S. Bureau of Labor Statistics: First-Line Supervisors of Transportation and Material-Moving Machine and Vehicle Operators
- U.S. Bureau of Labor Statistics: Truck Drivers and Driver/Sales Workers
- MyMajors: Route Delivery Manager Career Information
- MyMajors: First-Line Supervisors of Transportation and Material-Moving Machine and Vehicle Operators Career Information
Resources
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