Problems With Yahoo Messenger Photo Share 9.0
Problems with Yahoo Messenger Photo Share 9.0 can prevent you and a friend from swapping photos. Commonly experienced problems are sometimes resolved by updating the application's software or reinstalling the application. If you continue to have problems with photo sharing, contact Yahoo technical support.
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Sharing Limits
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Photo sharing is limited in Yahoo Messenger 9.0. If you and your friend are attempting to share more than the allotted limit of 300 photos, you will receive an error message. You can opt to either remove all of the pictures or selectively remove some of the pictures. If you want to remove all of the pictures, click “Yes” when prompted. If you want to pick which photos to remove, click “No” and select the pictures.
Updates
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Although other aspects of Yahoo Messenger 9.0 may work, you might need to upgrade to the latest version to resolve a problem with sending pictures through the Photo Share feature. By updating the application, you might download and install a fix for the problem you are experiencing. Check for updates by opening the Help menu within the application. You will be guided through installing the update after the download completes.
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Messenger Configuration
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For all of the Yahoo Messenger features to work, your Web browser must be properly configured. Yahoo recommends the use of Internet Explorer to ensure the functionality of the application. Open the "Internet Properties" within the Tools menu of Internet Explorer to access the settings for the browser. Click the “Advanced” tab. Scroll down and click “Reset.” Uncheck all of the boxes except for the “Delete Personal Settings” and click “Reset.” Test photo sharing after the reset completes.
Uninstall/Reinstall
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Uninstall Yahoo Messenger if problems with Photo Share continues. During installation, it is possible that an error occurred which may be causing the problems you are experiencing. You can download the software for Yahoo Messenger from the website and reinstall it. Provide your Yahoo username and password to log in to your account after the installation completes. Attempt to share a photo with a contact to determine if the problem is resolved.
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