My D-Link Wireless Router Keeps Crashing

Interference from common household devices such as microwaves can cause router problems.

When your router crashes regularly, it makes it impossible to use the Internet with any ease. Router crashes interrupt downloads, and make streaming video stutter and websites load slowly. The solution for a crashing router is generally a quick fix that requires no special technical skills.

Power Cycle

The first solution for a router that keeps crashing is to reset it. Also called power cycling, the process enables the router to restart the connection with the Internet and the computer, as well as get rid of any troublesome temporary settings. To power cycle a D-Link router, turn off the router and the computers connected to it. If you have a modem, power it down as well. After a few minutes, turn the modem, router and computer on in sequence.

Firmware Update

D-Link occasionally releases new firmware updates that improve connections, fix bugs and streamline communication between the router and the computer. Outdated firmware can affect your D-Link router's performance, making it more difficult to get online or causing the router to crash. In such cases, download the most recent version for your model on its D-Link support site. To install it on the router, log in to your router management system and follow the prompts.

Overheating

When a router overheats, it often crashes. Although D-Link routers are manufactured with built-in cooling systems that enable the router to manage its heat, the environment plays a factor. When your router does not have adequate airflow, the heat inside can build up quickly and cause the connection to slow or the router to crash. Move the router off of the carpet, use a vertical stand or place it on four small blocks to enable air circulation.

Interference

According to D-Link, interference can sometimes cause the router to stop working. Cordless phones, ceiling fans, alarm systems and even lights can cause the router to perform erratically. The same goes for devices that generate radio noise, like microwaves, computers and electric motors. D-Link recommends that you keep your wireless router at least three to six feet away from these devices. You can also change the router channel to help solve signal interference issues that cause the router to crash.

References

• D-Link: DAP-1350 Wireless N Pocket Router & Access Point
• D-Link: DAP-1350 User Manual