AVG Failed 0X80070014
Error "AVG Failed 0X80070014" can occur during and after installation of the AVG anti-virus software. The error can prevent the program from properly protecting your computer from viruses. Before contacting AVG for assistance, you have a few options to resolve the issue.
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Windows Updates
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Check through Windows Updates for any available updates for your computer if you receive “AVG Failed 0X80070014” when installing AVG, or after the installation completes. The minimum requirements for Windows includes the XP version with Service Pack 3. Double-click the “Windows Update” icon in the taskbar to download and install available updates on your computer. When the update completes, restart your computer. Attempt to download the program again after the computer reboots.
Previously Used Anti-Virus
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Ensure that all previously installed anti-virus protection software is removed before attempting to install AVG on your computer. Other anti-virus programs, such as McAfee and Norton, will interfere with the proper installation of AVG. This will cause an “AVG Failed 0X80070014” error message. If the other software is still installed, remove it from the programs list in the control panel and restart your computer. Restart the AVG download.
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Program Conflicts
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Other programs may cause an “AVG Failed 0X80070014” message when attempting to install AVG. If you have AdAware or another spyware program installed, temporarily disable the program before resuming the AVG installation. If the error message continues to display, completely uninstall the spyware program, then install AVG. You can reinstall the spyware after the AVG installation completes. During this period, your computer will be vulnerable, so try to limit your online activity until the programs are installed on the computer.
Uninstall/Reinstall
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If you are able to install AVG, but receive the “AVG Failed 0X80070014” after installation completes, completely uninstall and reinstall the program. After uninstalling the application, restart your computer. When the computer reboots, download the software for AVG from the website. Follow the on-screen prompts to install the anti-virus program on your computer. Restart your computer when the installation completes.
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