I Cannot See the Text in Google Reader for Firefox

Google Reader should update automatically online and show either the full or partial text of new blogs, depending on how the RSS feed is set up on the blog. If you cannot see any text on Google Reader, troubleshooting both Firefox and Reader itself may correct the problem.

  1. Firefox & Connection Issues

    • You will need an active Internet connection to view the latest updates on Google Reader. If Google Reader fails to load text, verify that you have a strong Internet connection. If you have an Internet connection, but Google Reader will not load, test another website in Firefox to determine that Firefox is loading correctly. If other websites load correctly, try updating to the latest version of Firefox. Outdated versions may be conflicting with Google Reader.

    Add-On Compatibility

    • Some Firefox add-ons can conflict with Google Reader, causing your feeds to load incorrectly, or causing the feeds to fail to load entirely. Since Firefox has many available add-ons, it can be difficult to narrow down which ones will conflict with Google Reader. Instead, try disabling each add-on individually and testing Google Reader again. If disabling an add-on resolves the problem with Google Reader, consider deleting the add-on to avoid future problems.

    Google Reader Issues

    • Google Reader uses cookies. Verify that you have cookies enabled on your Firefox browser and try loading Google Reader again. You can also try clearing your Firefox cache and reloading Google Reader. Firefox stores recent versions of Google Reader in your cache, which helps the browser load faster. However, if Google Reader has loading issues, the support staff will often update the back-end of the website, but your browser may load an older version from your cache that does not include the update. Clearing the cache will ensure Firefox loads the most recent version of Google Reader.

    Reporting Errors

    • If you continue to have trouble viewing the text on your Google Reader, you can submit an error report through the Google Reader forum. A Google staff member will address your issue and provide a solution through the forum. However, this process may take several days depending on the nature of your request and the amount of error reports currently in progress.

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