Google Maps Crashes My Internet
Google Maps is an interactive online website that allows you to find locations, get driving directions and create your own personalized maps. If you're having issues with Google Maps crashing your Internet browser, this may be the sign of browser or software incompatibility. You can troubleshoot your Internet browser settings and add-ons to prevent future crashes on the Google Maps site.
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Browser Version Issues
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Ensure that you have the newest version of your Internet browser software installed on your computer. Older browsers may not be compatible with software or applications on Google Maps, causing freezes or crashes. Also ensure that you have the newest version of Flash and Java installed on your browser.
Plug-In and Add-On Issues
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Plug-in or add-on issues are another common cause of crashes. These may be add-ons you installed on your browser, or add-ons you're not aware of that were installed by software you downloaded. You can troubleshoot add-ons by disabling them from your browser’s settings or running the browser in safe mode. If Google Maps loads properly when you visit it in safe mode, conflicting add-ons caused the crash.
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DirectX Issues
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Because Google Maps is a visual application, it relies on DirectX to display properly. This free collection of computer applications controls how your computer interacts with multimedia, such as the dynamic functions and graphics of Google Maps. Ensure that you have at least DirectX 9.0 installed on your computer to prevent issues and crashes from your graphics card. Download DirectX from the Microsoft Support website.
JavaScript Issues
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Some browsers, such as Firefox and Netscape, may have issues with the way JavaScript handles the Google Maps website. To troubleshoot this, launch your browser and type “about:config” in the address bar. Search for “Image” using the “Filter” text box. Ensure that the setting for “dom.disable_image_src_set” is “False” and the “network.image.imageBehavior” setting is “0.”
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