Signing for Large Appliances After Inspecting Them

Plug appliances in and test them, if possible, before signing for delivery.

Signing for large appliances after inspecting them is an important responsibility. A time limit for returning large appliances begins when you accept shipment. Major appliance retailers may allow as little as 48 hours for you to easily return an item for defects or damages, according to Consumer Reports. You might not notice a significant scratch or dent for several days if you fail to properly inspect the appliance during delivery. Retailers may accept large appliance returns without question during an initial period but after that may require extensive documentation about the problem.

Tampering

Inspect the packaging on large appliances for evidence of tampering. Do not sign for the delivery if your inspection suggests the box was previously opened. A box previously opened could mean the large flat-screen television or desktop computer you ordered was returned by someone else or is refurbished. Also confirm that you are receiving the correct large appliance. Compare the model name and number with information listed on your sales receipt. Also compare serial numbers if possible.

Packaging

Damages because of poor packaging cause problems that are not immediately visible. For example, you may not notice damage to a television screen until you begin using the appliance. Use the inspection to confirm that the item was packaged properly. For example, a flat screen television should include a layer of protective film for the screen. Before signing, ask the delivery person to wait a while you quickly open the box to confirm that the appliance is carefully packed.

Shipping

Some large appliances are damaged during shipping. Carefully inspect refrigerators, freezers and ovens for dents or scuff marks. Refuse to sign for all large appliances that arrived damaged. Inspect the large appliance while it is still on the delivery truck if possible or just after workers take it off the truck.

Fraud

If possible, buy locally when purchasing used large appliances. Inspect these appliances before buying them. Craigslist, a free online classifieds website, warns that scams are often associated with out-of-town shipments. Scams could include sellers intentionally sending out wrong items or items that are defective. Insist an individual seller arrange for delivery of a large appliance COD. Accept delivery only after confirming the appliance appears free of defects.

References

• Consumers Union: Shopping for Major Appliances
• Lowes: Returns and Refund Policy
• UPS: Preventing Claims
• Craigslist: Scams