The Mozilla Crash Reporter When Closing Firefox
If you use Firefox, you've likely encountered Mozilla's Crash Reporter at least once before. It's the dialog window that pops up whenever Firefox encounters an error. The purpose of the Crash Reporter is to document all issues that cause Firefox to crash. These reports help developers create a more stable design for future versions.
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About Crash Reporter
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The Crash Reporter pops up whenever Firefox has a crash -- even if it isn't obvious to you that Firefox has encountered an error. If you want to know the gritty details of why the browser has crashed, click the "Details" button. The decision to send the crash report to Mozilla is optional. If you want to keep your report private, you can deselect the option to send the report to Mozilla. If you want to send the report to Mozilla, you have several options available.
Crash Reporter Options
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Beyond the option to send the report to Mozilla, you also have the choice to include a comment along with your crash. Your comments are public, so don't write anything personal or unproductive. You can also report what page you were on, helping determine if the issue is the browser, the website or both together. If you want details regarding your crash, you can include your email address. From there, choose to either quit Firefox entirely or restart it.
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Viewing Crash Report Stats
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If you're curious as to how many times your browser has crashed, when it has crashed or simply want to review your crash report details, you can do so within Firefox. Type "about:crashes" in your browser's address bar and press "Enter." You can clear your crash data by clicking "Remove All Reports." Click on a report number to pull up the detailed crash report.
Troubleshooting Firefox Crashes
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A crash might be a one-time thing. Sometimes things get locked up and programs fail. However, if you're having frequent crashes when you close Firefox, it may be a bug you can repair. Make sure you're running the most recent version of Firefox, which ensures that you're also getting the most recent updates. If you have add-ons installed, disable them and see if that resolves the issue. If it does, enable them one by one to determine which plug-in is giving you grief. Another way to check for extension or theme issues is to run in safe mode. Click "Firefox," and then hover over "Help" and click "Restart with Add-Ons Disabled."
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