Problems Streaming Netflix With DSL Wireless

A video that stops or buffers while you are watching it can be frustrating. On Netflix, one of the premier Internet movie and TV show subscription services, you can watch your favorite movies and TV shows anytime. However, you may run into streaming problems with your DSL wireless connection that require attention.

  1. Speed

    • Netflix streams standard and high-definition videos that use a large amount of bandwidth and a high processor speed. Although DSL wireless is a broadband network connection, some connections may not fast enough to keep up with Netflix content. Broadband speeds vary with Internet service providers, network plans and equipment. Netflix recommends a minimum speed of 1.5 Mbps for watching basic video and at least 3.0 Mbps for watching high-quality video. Netflix usually tries to adjust the network settings to match your broadband connection speed and improve the display, but a DSL wireless connection that doesn't meet the minimum requirements often causes buffering problems.

    Network Connection

    • A streaming error message may pop up on the screen when you try to watch a movie or TV show on Netflix. When streaming errors occur, it usually means there's a problem connecting to Netflix. When this happens, you usually see a "Connection problem," or "Internet connection problem" message accompanied by an error code. If your network connection is behaving erratically, refer to your wireless router's documentation for the troubleshooting information tailored to your wireless router. Most routers have a reset button, and in most cases, pressing this button can restore network connectivity.

    Server

    • Netflix contains a large library of movies and TV shows. With millions of users logging in to the website daily, the servers are likely to be jammed occasionally. High traffic can cause streaming and buffering problems that can diminish playback. If a movie stops playing, reloading the video may solve the problem if the server was down for just a minute. If the problem persists, there isn't much you can do except wait for the site to resume normal functions. You can also contact Netflix customer service for additional troubleshooting guidelines if you've determined that your network connection isn't the problem.

    Recommendations

    • If you're broadband connection isn't fast enough, consider upgrading to one that can handle high-quality content. This may prove especially useful if you plan to be a long-term Netflix subscriber. Broadband connections vary with ISPs, so shop around for one that services your area and meets Netflix's minimum connection requirements. If you're incapable of upgrading, closing additional browsing windows and unnecessary applications while watching videos can improve streaming speed. This simple step frees up system processor speed and memory and may give the videos an extra jolt of speed.

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