The Appropriate Interviewing Technique to Address Attrition
Attrition, or rapid employee turnover, presents a problem to many companies seeking to keep their hired employees as long as possible. While thinking about the employee’s eventual departure from the job when you hire him is a bit premature, in truth, doing so makes perfect sense. By asking the right questions during the hiring stage, you can potentially reduce the likelihood that your staff leaves sooner than you would like.
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Future Plans Questions
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Asking would-be employees about their future employment plans is commonplace. When you ask your potential hires what they plan to do ultimately in their current career paths, consider how the answers they give could impact your attrition levels. While you do want your employees to have lofty goals, you likely don’t want to hire someone who seems to view the current position as only a stepping stone to something greater.
Past Employment Discussion
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You can often tell much about how an employee will behave in the future by looking at his employment past. When reviewing the employee's resume, look carefully at how quickly he has moved from position to position. If he seems to constantly be starting a new job, you may want to consider the fact that he will likely only pass through your job as well.
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Specific Duties Explanation
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In some instances, employees leave jobs quickly because they didn’t fully understand the implications of the positions before they were hired. To ensure that this doesn’t happen with your new hire, fully explain the position, sparing no gritty details. In doing so, you can allow the potential employee to make a more informed decision as to whether he wants to hold the position you are offering.
Commitment Request
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Any verbal commitment you get from the employee will not be legally binding, but it can allow you to see how committed the employee appears to be. As you engage in second, and perhaps even third, interviews, explain to the employee that you are interested in hiring him but that you try to avoid employee turnover. Ask the employee if he can commit to staying with your company for an extended period of time. If he can, he is likely a reliable employee to consider seriously for the position in question.
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References
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