My GE Profile Artica Model PSC23SSNASS Fridge and Freezer Is Not Cooling
The General Electric Profile Arctica PSC23SSNASS is a model of side-by-side refrigerator and freezer with a built-in ice maker and water dispenser designed for use by medium to large families. Troubleshooting the appliance if it stops cooling involves checking a number of possible causes, including problems with the temperature settings, issues with the power supply and ruling out accidental mode changes. Commonly reported cooling problems often have simple solutions. Does this Spark an idea?
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Wait 30 Minutes
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The refrigerator and freezer compartments of the Arctica PSC23SSNASS occasionally stop cooling for short periods to help the defrost heater melt ice off the internal components. You might hear a sizzling or dripping sound during this time. The defrost cycle is sometimes easier to notice because the motor temporarily stops. Normal cooling resumes after approximately 30 minutes.
Check the Temperature Controls
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Touch the "Cooler" buttons beside the temperature readouts for the refrigerator and freezer compartments if the word "Off" appears instead of a temperature. This model of refrigerator can suspend cooling without unplugging the appliance; the idea is that the feature makes preparing for a vacation easier. Allow 24 hours for the refrigerator and freezer to cool back down.
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Cancel Showroom Mode
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Unplug the refrigerator, wait a few seconds and reconnect the power. The appliance could have been left in showroom mode, a state that shows off the refrigerator's features without engaging the cooling function. Removing and reconnecting the power cancels showroom mode.
Examine the Power Supply
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Follow the power cord from the back of the refrigerator to the electrical outlet; the appliance should not be plugged in using an extension cord or multi-plug adapter under any circumstances. Verify that the outlet is working by plugging in a lamp; the fuse or circuit breaker needs attention if the outlet is not providing electricity.
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