How to Troubleshoot a Summa DC4
The Summa DC4 is a vinyl printer used to make permanent signs and vehicle displays. For the most part the Summa DC4 runs exceptionally well, but as with any printing machines is prone to typically malfunctions. The most common problems encountered using this printer include a clogged drive drum, a dirty printer head and dirty media sensors. These problems will disrupt the printing procedures and cause major problems if not immediately addressed. Fortunately the resolutions to these three problems are quite straightforward.
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Instructions
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Clogged Drive Drum Repair
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1
Press and hold the "Power" button until the printer powers down. Open the front cover and remove the printing media and the cassette. Replace the front cover.
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2
Press the "Power" button and wait until the printer is fully initialized. Open the front cover.
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3
Cover the rear and front media sensors with a piece of paper. Remove the backing off a piece of vinyl and feed it sticky side down through the pinch roller and drive sleeve.
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4
Replace the front cover, press the "Clamp%" button twice and wait for the printer to initialize.
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5
Open the front cover and press the "Up" and "Down" arrow keys to move the tacky side of the vinyl up and down through the pinch roller and drive sleeve.
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6
Press the "Clamp%" button to release the vinyl and gently pull it out of the printer. Remove the paper covering the sensors and replace the front cover.
Printer Head and Media Sensor Cleaning
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7
Power down the printer and open the rear door. Remove the cassette by gripping in two hands and gently pulling it away from the machine.
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8
Dip a cotton swab in isopropyl alcohol and thoroughly wipe the printer head, the release plate and the printer rollers; switch to a new cotton swab once the one you're using gets dirty.
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9
Gently wipe the media sensor found on the rear plate with a dry cotton swab. Replace the cassette and replace the rear cover.
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10
Open the front cover and gentle wipe the media sensor found on the left side next to the pinch roller with a dry cotton swab.
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11
Replace the front cover and test the printer.
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Tips & Warnings
If the problem persists call Summa technical support; the phone number is found in the "Support" section of Summa's website.
