How to Send DTMF Tones in Skype

Skype has an in-call keypad to send DTMF tones for extensions or voicemail menus.

DTMF, or Dual Tone Multiple Frequencies, tones are produced by pressing the keypad of a touchtone phone. They are often used to connect to an extension when calling a business or when navigating through an automated attendant menu system. If you call a landline phone with Skype, a free Internet voice, video and text chat program, and need to send DTMF tones, Skype has a pop-up keypad to send the tones.

Instructions

1. Open Skype. Click the green "Call" button beneath a contact with a landline or mobile phone, or click "Call Phones" beneath the Contact List and dial the phone number on the dialing keypad.

2. Click the "Keypad" icon on the "Call" toolbar after the call connects.

3. Click the numbers on the keyboard with the mouse to send DTMF tones when prompted. Alternately, you can enter the numbers with the numeric keypad on your computer keyboard.

4. Click the "Keypad" icon on the "Call" toolbar to minimize the keypad when you have sent the DTMF tones and continue your call.

Tips & Warnings

• Skype requires a subscription or the purchase of Skype Credit to call landline or mobile phones.

• The dialing keypad does not send DTMF tones. Only the keypad on the "Call" toolbar will send the tones.

References

• Skype Help: How Do I Call Phones and Mobiles?
• Skype Help: How Do I Dial an Extension During a Call?

Resources

• DialABC: DTMF Tones
• Skype