How to Fix a Sticky Toshiba Satellite Laptop Back Arrow Key

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If liquid, food or other debris have fallen into the cracks in a keyboard, the residue can cause the keys to stick together. If the back arrow key on your Toshiba Satellite is sticky or unresponsive when pressed, you can remove the keycap from the laptop keyboard and clean underneath it. After cleaning all dried-on liquid or debris, you can replace the keycap and return to using the back arrow key.

Things You'll Need

  • Antistatic cloth
  • Cotton swab
  • Rubbing alcohol
  • Pull up on the top left edge of the back arrow key until the left side of the keycap pops off the retainer.

  • Pull up on the top right edge of the key until the right side of the keycap comes off. Remove the keycap from the Toshiba Satellite keyboard.

  • Clean the bottom and sides of the back arrow keycap with a dampened corner of an antistatic cloth. Make sure to remove all residue from the key.

  • Dip the end of a cotton swab in rubbing alcohol. Squeeze the tip of the swab to remove excess moisture.

  • Rub the gap on the keyboard with the cotton swab to remove the sticky residue. Lift up the edge of the retainers to get underneath to the rubber plunger.

  • Let the rubbing alcohol sit for 5 minutes, and then scrub the gap with the cotton swab. Dry the Toshiba Satellite keyboard with a dry section of the antistatic cloth.

  • Push down on the rubber plunger and lift up the edges of the retainer. If either component sticks, repeat the previous steps, making sure to get into the cracks and creases.

  • Push the back arrow key back down onto the retainer until it snaps in place. Push down on the keycap to test it.

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