How to Troubleshoot a Polaris Caretaker 5


The Polaris Caretaker 5 is an in-floor system for pools and spas manufactured by Polaris. The in-floor technology helps regulate and maintain a pool or spa with its integrated filtration, chemical balancing and energy controlled system. This custom-designed water management machine uses temperature control, water circulation and rotating pop-up head cleaners to maintain a healthy water environment for swimming or relaxing. Regular care and inspection of the Polaris Caretaker 5 can help optimize its continued performance.

Things You'll Need

  • Garden hose
  • Clean cloth
  • Clean the filtration system if spots begin to appear in the pool. Unscrew the union nuts from the valve using a wrench. Remove the cup strainer. Rinse the spray cup thoroughly with a garden hose or sink faucet to dislodge dirt and debris. Replace the cup strainer in a cone-up position. Align the O-ring and hand tighten the union nuts.

  • Check all the auxiliary valves if pressure is lower than normal. The auxiliary valves include surface returns, waterfall, spa and overflow. Ensure that all the auxiliary valves are closed.

  • Turn the pump on and off several times if the 5-port valve fails to cycle. The valve might be jammed. Cycling the pump on and off can help to clear the system.

  • Inspect the 8-port valve if it is leaking. Check around the face seal O-ring and beneath the top plate for debris. Dislodge the debris by wiping it with a clean cloth and rinsing with a garden hose. Debris can prevent a proper seal and lead to leaking.

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