How to Reset a Direct TV Model D12-100 Satellite Receiver

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If your DirecTV D12-100 satellite receiver is malfunctioning, before you call for repairs, try restoring it to working order by resetting the device. Several reset options are available -- you can reboot the machine without changing any settings; you can reset the factory defaults; or you can reset everything on the receiver. The D12-100 even has a reset option for the remote control. Familiarize yourself with some basic troubleshooting steps and you may be able to get your DirecTV receiver working again without requiring a service call.

  • Press the "Menu" key on the remote control.

  • Scroll down to "Reset" and press the "Select" button on the remote.

  • Highlight the type of reset you wish to initiate and press the "Select" button. You can reset the unit, restore the factory settings or erase everything on the receiver.

Tips & Warnings

  • You can also reset the receiver by pressing the red "Reset" button, located behind the front panel.
  • To reset the remote, point it away from the receiver. Hold down the "Select" and "Mute" buttons for approximately five seconds, then enter "981" on the remote keypad.
  • If you completely reset your DirecTV receiver, you will need to go through the setup process again.

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