How to Tell If the Verizon Wireless Battery for My BlackBerry Curve Is Broken
Your BlackBerry Curve is a complex electronic device with many parts. If it stops working, it can be difficult to discern which part is causing the issue. A common point of failure -- which is also the easiest issue to fix -- is the battery. If the battery isn't working, your device will not turn on. If your BlackBerry Curve isn't functioning and you suspect the battery, you can perform a few quick tests to check.
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Instructions
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Remove the back cover of your BlackBerry to expose the battery. Pull the battery out of the phone and wait a couple of seconds. Put the battery back into its slot and close the back panel. Press the "Power" button to attempt to turn the phone back on.
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2
Connect your BlackBerry to a charger. You can use a car charger, a wall charger or a USB cable. Give the phone about 30 minutes to charge before attempting to turn it on. Press the "Power" button and see whether the phone is working.
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3
Take your phone to the nearest Verizon Wireless store and replace the battery with a new one. Charge your phone and press the "Power" button to turn it on. If the phone is now working, the battery was the problem. If not, another component is at fault, and you'll need to have your phone serviced.
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Tips & Warnings
The Verizon Store may have a replacement battery you can test without having to buy it. If not, you may be able to return the battery you purchased if you end up not needing it.
Avoid moisture when using your BlackBerry, as it can short the battery and damage the phone.
