What to Do When You Forgot Your Yahoo Alternative Address
When you create your Yahoo! account, Yahoo! will prompt you to enter an alternative email address. Typically, you would use this alternative email address to reset your password. However, if you have forgotten the alternative email address associated with your Yahoo! account, you can reset your password using the security questions you created during the Yahoo! account signup process. After resetting your password using the security questions, you can access your Yahoo! account information and find the alternate email address associated with your Yahoo! account.
Instructions
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Go to the Yahoo.com homepage.
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Click the "Sign In" button.
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Click the "I can't access my account" link.
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Click the "I forgot my password" option and click the "Next" button.
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Enter your Yahoo! ID and the security verification code displayed click the "Next" button.
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Select the "I can't access any of the above" option when prompted to enter your alternative Yahoo! address and click the "Next" button
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Answer two security questions associated with your Yahoo! account. These are questions and answers you set up when you opened your Yahoo! account. Click the "Next" button
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Enter and confirm the new password you want to use to log in to your Yahoo! account. Click the "Next" button to log in to your Yahoo! account.
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Click your Yahoo! ID in the upper right corner of your personalized Yahoo! homepage.
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Select the "Account Information" option.
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Scroll down to view the alternative email accounts associated with your Yahoo! account.
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