The Illinois Department of Human Services manages the state's Supplemental Nutrition Assistance Program, which helps low-income Illinois residents buy food, as well as obtain emergency food at no cost. Illinois residents qualify for SNAP by demonstrating financial need based on household size, income and assets, and overall household expenses. Residents can apply for SNAP on the human services website, by submitting a paper application and mailing or faxing it to a human services office, or by applying in-person at a human services office. Once the application is complete, residents can check the status of their application a variety of ways.
You can check your SNAP application status similarly to how you applied for benefits. If you applied online, log in to the Application for Benefits Eligibility website and enter your User ID and Password. By doing so, you can see if your application has been approved, denied or if it is still processing.
Check your status by phone by calling the DHS help line at 1-800-843-6154. When prompted choose "food stamps" then "case status." You will need your Social Security number and your case number.
Local DHS offices also can provide information on SNAP application status. You'll provide your Social Security number and case number for this method as well.
The Department of Human Services processes applications within 30 days and will mail a letter stating whether you have been approved or not, as well as steps for appealing a decision.