How to Stop Connecticut Unemployment Claims Online

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The Connecticut Department of Labor processes requests and inquiries regarding unemployment benefits via the TeleBenefits Line and Connecticut Department of Labor website. If you are currently receiving unemployment benefits in Connecticut and secure a new job, you must stop your current unemployment claim. While this can be done by mail with your claim form, you may have already sent it in before you got the new job. If so, you can take care of stopping your Connecticut unemployment benefits on the Web.

Visit the Connecticut Department of Labor’s Unemployment Insurance Online Claim Center website (ctdol.state.ct.us). Click on “Perform Claim Inquiry.”

Click on “Create An Account” if you do not already have an account. You need to enter your name, address, phone number, date of birth, Social Security number, email address and security questions to create the account.

Log into the account with your user ID and password.

Select “Perform Claim Inquiry” from the available options once you are logged in. In the text box that appears, enter in your request to stop your unemployment claims benefits. Click “Send Inquiry” when you are done and it will be sent to the claims center. The processing time for inquiries is two to three business days. Once your request has been received and processed, you will get a response letting you know it has been taken care of.

Tips & Warnings

  • If you have problems stopping your benefits online, you can send an email to the Connecticut Department of Labor at dol.webhelp@ct.gov to make your request. Since this goes to a general Department of Labor email address and not directly to the unemployment benefits division, processing time can take longer.

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