How to Start a Home-Based Concierge Business

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Starting a home-based concierge service can fit around family commitments.
Starting a home-based concierge service can fit around family commitments. (Image: Jupiterimages/Goodshoot/Getty Images)

A home-based concierge supplies a personal assistant-style service to cash-rich, time-poor clients. You may be called upon to ferry dry cleaning around, make travel arrangements, book tables at restaurants or research leisure pursuits for your clients and their business contacts. A home-based concierge service is relatively cheap and straightforward to set up as you'll need minimal equipment and no other support staff to get off the ground. If you're energetic, sociable and organized, this could be a great opportunity to strike out on your own.

Assess the demand for a home-based concierge service in your area. If you live in a thriving metropolitan center with a vibrant business community, it's likely more demand will exist for your service than if you're based in a more rural setting. Although you can easily carry out some the tasks you will need to fulfill remotely, most of your clients will want you close at hand in case they require in-person assistance.

Invest in a reliable car with plenty of storage space, a high-speed Internet connection and a cell phone package with a high number of inclusive minutes. It's also important that you're smart and well presented.

Decide whether you will deliver services yourself or provide a management service. Your clients may want you to arrange for their kids to be dropped off and picked up from school, have their washing done, arrange their shopping or look after their pets among other tasks. You need to make a decision as to whether you plan to carry out some of these tasks yourself or manage contractors. It's important you make the type of service you're supplying clear to potential clients.

Check out the local competition. Look through your local classified ads or go online to assess the type of services offered and the fees being charged in your area.

Promote your offering by placing adverts in local classified ads and online business directories. You can also produce fliers to distribute to local businesses in your area that may employ the type of individuals you're looking to target. You could even do some research into executives working at local companies to approach them directly. Consider undercutting your competitors while you get your business up and running.

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