How to Be a Barista

Being a barista is a fast-paced position that is well-suited to outgoing individuals.

Baristas prepare and serve coffee for a living. Working as a barista suits many types of people, whether students, coffee enthusiasts or any individual who considers herself a "people person." Knowing the right experience and traits to highlight in an interview can help a potential candidate land a barista job. Additionally, knowing what to expect from the position can help transform a newly hired employee into an efficient, friendly barista.

Instructions

Instructions

1. Hand deliver a resume to the coffee shop of your choice, along with a completed application if necessary, during a time when the shop is not likely to be busy (around 2 pm is usually a safe bet). Coffee shops look for baristas with people skills, so show yours off from the beginning by applying in person rather than calling first. However, many larger chains may require you to apply online, so do find this out before showing up in person with your resume.

2. Show up for your interview on time and appropriately dressed. Business casual is appropriate for most interviews, but take note of the environment of the coffee shop. Come prepared with a few questions of your own about the job, which will show the manager that you take the opportunity seriously.

3. Expect to be overwhelmed during training. The duties of a barista include knowing how to properly steam milk, pull espresso shots, prepare ingredients (sometimes food) and memorize a host of drink recipes. During training, it's important to be patient with yourself and ask a lot of questions. Taking notes is another good idea, since you will most likely be bombarded with information.

4. During your first few weeks on the job, always show up a little early, ask lots of questions and get to know your coworkers. Most coffee shops open early in the morning, and being on time is extremely important since customers expect quick service on their way to work or school. Coffee shops are typically a fast-paced environment and it can take time to feel comfortable behind the counter. Watch the seasoned employees to see how they operate efficiently and ask them for tips.

5. Get to know your new customers. Learning how to make their complicated coffee drinks is only part of the job; you should also learn their names and faces. Nothing will impress your boss more than having a regular customer tell him how much they like the new barista.

References

• Coffee Universe; Hiring, Training, and Retaining Great Employees; Matt Milletto