When you have an overdraft issued against your commercial bank account, the bank charges fees and in some cases returns the payment that caused the account to go overdrawn. You can attempt to write a letter to have the overdraft costs removed from your account. Many companies, especially small commercial operations, simply cannot afford the risk of additional costs that aren’t directly related to business operations. The decision regarding the overdraft charge depends on the bank’s policies.
List your full name and title (such as owner or company representative), business name and commercial account number at the top of your letter. Address the letter to general staff or the customer service department at the bank.
Identify your reason for writing the bank, which is to discuss recent overdrafts and corresponding charges. List the date and amount of each overdraft instance as well as the fee charged to your account.
Explain the cause of the overdraft, such as a check from a new customer that was returned, and apologize for the oversight. Note your business account history (if positive) to assure banking staff that this is not a usual occurrence. If your business hasn’t had any major issues related to the account in the past year or more, the bank may consider that fact when evaluating this case.
Ask the banking staff to reverse your overdraft fees at the close of your letter. If you’ve been a longstanding business customer in good standing with the bank, mention that fact. Some banks may give you a break on all the charges, while some may only refund a portion.
Print the request on your official company letterhead, and sign it before sending it to the bank’s customer service unit.