How to Express Your Opinion Without Arguing
Many times when you communicate with a co-worker, friend or family member, you may wish to express a different opinion, but you also want to be sure that the other person doesn't interpret it as argumentative. Assertive communication skills allow you to express your opinions and listen actively to another person's point of view. When you express yourself assertively, you can remain calm, open-minded, and not overly focus on changing the other person's viewpoint.
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Instructions
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Use an "I" statement to explain your point of view. When you use an "I" statement you clearly tell the other person that you're speaking about your own opinion. For example a statement such as, "I understand what you're saying, but I feel a little differently," can help you start to explain how your opinion is different.
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Communicate and listen actively. By listening to to the other person you show them you are willing to consider their point of view. They'll see that you are keeping an open mind and not simply arguing your personal opinion. Asking questions is a very important part of this process because it shows the other person that you are open to communicating and finding a middle ground or compromise.
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Use positive body language. When you want to express your opinion and you're concerned that the other person may react defensively, use encouraging gestures. Lean forward, make eye contact, and, if appropriate, touch their arm. All of these gestures communicate that you don't intend to be aggressive or contradictory.
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Remain in control of your emotions. If the conversation gets heated or the other person reacts defensively remain calm. Breath slowly, try not to react quickly, and remember that your intention is not to argue. If necessary, ask the person if you can continue the conversation at a later point when you are both calm.
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References
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