How to Track a Money Order With a Receipt
You can track money orders by contacting the financial institution that issued the money order. The company tracks the payment by your receipt or serial number. If you are the purchaser and believe the money order has been lost, damaged or stolen and the trace shows the money order has not been cashed, you may receive a refund of your purchase.
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Instructions
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Non-U.S. Postal Service Money Orders
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Call the company from which you purchased the money order. If you purchase the money order from a convenience, grocery or other authorized dealer, refer to the company shown on your money order receipt, such as Western Union or MoneyGram. Phone numbers are listed on your receipt. If you purchased the money order from a bank, contact the bank.
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Tell the agent you need to trace a money order you purchased.
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Complete any paperwork the issuer needs to process a trace. In some cases, you may have to submit a fee with your inquiry.
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Receive the results of your inquiry. The issuer will trace your money order by your receipt or serial number located on the money order stub. If the money order has not been cashed, you will receive a refund of the face value. If the money order has been paid, in most cases the issuer will provide proof of the cleared transaction.
U.S. Postal Service Money Orders
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Go to your local post office and tell the customer service agent you need a money order trace.
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Complete Form 6401. This form must be completed at the post office and is not available online.
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Pay the trace fee. As of 2011, the fee to track a money order you purchased at the post office is $5.40. The agent tracks your money order. If the money order has not been cashed, you receive a refund of the money order's face value or a replacement.
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Comments
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