Sometimes travel plans change, and if you've booked tickets through STA Travel, the company will allow you to cancel them if you go through the right process and pay the appropriate fee. STA Travel is an agency that offers discount flights, lodging and tours in 90 countries serving more than 6 million passengers per year, according to the agency's website. The travel company has 400 branches around the world. You can follow a few simple steps to cancel your STA tickets.
Check the booking page you received via email from STA Travel when you purchased the ticket. Some fares are nonrefundable, and your booking page will indicate that if it applies to your ticket.
Call STA Travel and speak with a representative.
Ask to cancel the ticket and provide details about the flight, such as which flight you booked and what the departure date is. STA Travel will still charge you $100 as a fee for canceling the ticket.