Mozilla Browser Is Slow or Non Responsive
Mozilla is the creator of Firefox, a well-known web browser -- in order to surf the net, a web browser is one of the most important tools, as it is used to access and view websites. When surfing the Internet, it is not uncommon for a web browser to occasionally encounter some sort of problem, causing it to crash. If this happens frequently, however, you may need to troubleshoot the browser.
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Instructions
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Open Firefox. Type "about:crashes" into the address bar and press the enter key. Click on the latest crash report to send it to Mozilla -- this can take up to 5 minutes.
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Wait for the report to be sent, then click "Search Mozilla for help" to be directed to help articles based on the crash report.
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Click "Help" and select "About Firefox" to check for and install updates -- running an older version of the program may be the cause of the problem.
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Click "Tools" and select "Add-Ons." Click the "Extentions" tab, click the "Settings" button next to the search bar and select "Find Updates." If updates are found, click "Install Updates" then restart Firefox.
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Decipher whether the crashes are caused by plugins -- if Firefox crashes on pages featuring audio, video, images etc, it is likely to be a plugin issue. "Disable" the suspected plugin. If the performance improves, the plugin may be problematic and should be either be updated or left disabled.
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Reinstall Firefox as a last resort. This may also solve your problem. Click the Start button and open "Control Panel." Select "Uninstall a Program," locate "Firefox" in the program list, select it and click "Uninstall." Open an alternative web browser and direct it to the Firefox download page -- a link is provided in the Resources section. Click "Free Download" and follow the on screen instructions to re-install Firefox.
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Tips & Warnings
The VLC Media Player, Silverlight, ActiveX and Flash players are often used to display certain content -- these are the plugins you should test first.
