How to Cancel Your Account on Freescore

FreeScore.com is a credit-monitoring website that tracks your credit activity from the three major credit bureaus -- Experian, Equifax and TransUnion -- and alerts you if there are major changes to your report that could affect your credit score. FreeScore members pay a monthly fee for this service, but they may cancel it at any time.

  1. Cancelling Membership

    • Cancel your FreeScore subscription by calling the customer service department at 1-888-241-0076. Provide the agent with identifying information, such as your name and member ID number. Cancel ahead of the next billing cycle to avoid paying for service you don't need. Call 1-800-316-8824 to cancel your trial membership. Do this before the end of the trial period to avoid being charged for the service. The company charges a processing fee of $1 for online registration. If you signed up for the program on the Internet, expect to receive a refund of this amount after you cancel your membership.

    Monitoring Credit Without Payment

    • The government offers access to a free report from each of the three major credit bureaus once a year through the AnnualCreditReport.com website. You can order all three reports at once or stagger your requests through the year. The Federal Trade Commission requires credit-monitoring websites like FreeScore.com to disclose this information prominently on their Web pages so customers can distinguish between a service that requires payment and the government-mandated free service. You can also request the free reports by calling AnnualCreditReport.com at 1-877-322-8228.

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