How to Make a Complaint About a Colorado State Agency

Citizens Advocate Agency handles Colorado citizens' complaints.

The Colorado Citizens Advocate Agency, previously the Citizens' Advocate Corps, has the mission of providing Colorado citizens with a clear and direct method of registering and resolving their complaints and concerns with state agencies. The agency has the same jurisdictional powers as the governor. It cannot investigate citizen complaints about local government, the police, the federal government or the judiciary, and it does not investigate complaints about child custody or against probation officers. But the agency solicits citizen complaints about all other state government issues.

Instructions

1. Go to the Division of Central Services Contact Compass website if you are not sure about which government agency you want are complaining. This site lists information about all state offices from the governor and his press office to the Colorado Government Efficiency and Management Project.

2. Call 1-800-659-2656 from anywhere in the United States if you are deaf, hearing impaired or speech disabled and have a complaint about Colorado government. Trained agents can use several methods including teletypewriter to assist you.

3. Write a letter about your complaint and mail it to Citizens' Advocate Office, 127 State Capitol, Denver, CO 80203, or fax your letter to 303-866-6326. You do not have to download or complete a form.

4. Call the Advocate Office at 800-283-7215 if you have a complaint about a Colorado state agency, and you don't want to write a letter.

References

• Citizens' Advocate Corps; A Citizen's Guide to Colorado State Government Agencies; May 2008
• Contact Citizens' Advocate Office; State of Colorado
• Citizen's Advocate; Colorado Department of Revenue