How to Ship With SmartPost

FedEx SmartPost works with the Postal Service to deliver to residential addresses.
FedEx SmartPost works with the Postal Service to deliver to residential addresses. (Image: Andrew H. Walker/Getty Images Entertainment/Getty Images)

Shipping can be a major business expense. However, low-cost shipping options help keep costs under control. SmartPost from FedEx is one option available for shipping low-weight packages to residential addresses. The unique system works by utilizing the United States Postal service for final delivery of the package, which allows shippers to send to post office boxes and all U.S. territories for a reasonable cost. Getting started with SmartPost requires a certification process facilitated by FedEx. It all begins with one phone call.

Things You'll Need

  • SmartPost contract
  • USPS mailer ID
  • USPS label certification

Call FedEx customer support at (800) 463-3339 and begin your enrollment process by asking to speak with a representative regarding the SmartPost program.

Provide the customer service representative with information about your shipping processes. Be prepared with data about the number of packages that your business ships to residential addresses, the average weight of the packages and how shipping is facilitated.

Review the FedEx SmartPost contract for service sent to your by FedEx after the initial phone conversation. Sign the contract and return the document to FedEx, keeping a copy for your files as well.

Fill out an application for a mailer ID number with the United States Postal Service. Mailer ID's are used to identify shippers using bar codes printed on the labels. Wait to continue the process until you have received a mailer ID number.

Contact FedEx once you have received a mailer ID from the Postal Service. Work with a FedEx customer service representative to complete an "Application to Print Extra Services/Barcoded Forms/Labels" form and submit the application to the Postal Service.

Print labels according to the regulations provided by the Postal Service and affix them to SmartPost boxes provided by FedEx. Have packages ready to go according to the SmartPost pick-up schedule that you arranged with FedEx based on your volume of residential shipping.

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