How to Switch From NetZero to Another Internet Service
NetZero offers a solid option as an Internet service provider. Yet, you may wish to switch to another ISP for any number of reasons. In this situation, you simply need to cancel your NetZero account. NetZero provides a simple process to cancel an account. Afterward, you can activate your new Internet service.
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Instructions
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Call 800-851-7908. NetZero provides this number strictly for billing purposes.
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Tell the agent you want to cancel your account. Tell her your NetZero ID and the last four digits of your credit card number.
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Decline keeping your account. The agent will try to retain your business. Politely but firmly tell her no. Afterward, you can activate any ISP you choose.
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