How to Turn Captions Off on Comcast
It is not always possible to turn off the "Closed Captions" option through a Comcast cable box. If you are using a standard-definition Comcast cable box or digital adapter, for example, the closed captions must be disabled through the TV. If you are using a high-definition Comcast cable box but the box is hooked up to an SDTV, you may enable or disable the closed captions through the TV or cable box. If you are using a high-definition Comcast cable box on an HDTV, closed captions can be enable and disabled only through the Comcast cable box.
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Instructions
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Turn Off Closed Captioning on a Motorola HD Comcast Cable Box
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1
Turn off the cable box. Manually turn on the TV by pressing the TV's power button.
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2
Aim the Comcast cable remote control at the TV. Press "Menu" on the remote.
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3
Use the Up or Down arrow buttons on the Comcast remote to highlight "Closed Captioning."
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4
Press the remote's Right Arrow button to select "Disable."
Turn Off Closed Captioning on a Scientific-Atlanta Comcast Cable Box
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5
Turn on the TV and Comcast cable box.
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6
Aim the Comcast cable remote control at the TV. Press "Menu" or "Settings" on the remote.
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Use the Up or Down arrow buttons on the Comcast remote to highlight "Caption/Off/On/On with Mute."
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8
Use the remote's Left or Right arrow buttons to change the closed caption setting to
"Off."
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Tips & Warnings
The closed captioning settings on a TV are accessible through the TV's menu display. Press "Menu" on the TV or on the TV's remote control to open the main menu. Use the arrow buttons on the TV's remote control, or the volume or channel buttons on the TV, to navigate through the menu and find the "Closed Captions" menu option. Often, the "Closed Captions" option is located within another menu such as the "Setup" menu. Refer to the TV's owner's manual if you have difficulty locating the "Closed Captions" menu on your TV.
